The Phillips Collection is committed to protecting your privacy when you visit our website, make a purchase or reservation for admission or programs, or use the website to purchase a membership or make an online donation. The Phillips Collection does not collect personal information about individuals, such as names and mailing or e-mail addresses, unless the individual visiting The Phillips Collection website knowingly provides it. By using The Phillips Collection website, you agree to be bound by the terms and conditions of The Phillips Collection’s privacy policy as outlined below.

The Phillips Collection's Policy on Collecting Information on The Phillips Collection Website

Online purchases and reservations

When you make a purchase or reservation from The Phillips Collection website for admission or programs, we may need to know your name, billing and shipping addresses, telephone number, e-mail address, and credit card information to process your order. Your credit card information will be used only as needed to process your transaction. We will retain the remaining personal information you provide with your order for our records, to facilitate customer service, and to inform you of Museum-related programs and offerings. By providing your e-mail, you will automatically be subscribed to the Phillips's e-newsletter. You can unsubscribe at any time by clicking the Unsubscribe link at the bottom of any message.

Online memberships and donations

When you purchase a Phillips Collection membership or make a donation to The Phillips Collection online, we will ask you to provide us with the information we need to process your membership and/or to acknowledge your contribution. This information includes your name, billing and shipping addresses, telephone number, e-mail address, and credit card information. Your credit card information will be used only as needed to process your transaction.

Online surveys

From time to time, The Phillips Collection may invite you to participate in surveys posted on The Phillips Collection website or sent to you via e-mail. You may decide whether or not you wish to complete such surveys, which may ask about your background, occupation, or similar questions. We use this information to help us better understand our audience, which in turn allows us to better meet your needs and interests.

Online contests

If The Phillips Collection offers website visitors the opportunity to participate in an online contest and you choose to enter, you will need to provide your name and e-mail address so that we may contact you in connection with that contest. We may also request that you provide us with certain other information, such as your zip code, state of residence, and grade in school (provided that you are at least 13 years of age).

Children twelve and under

The Phillips Collection does not solicit information from children. Visitors 12 years of age and under should remember that they are required to obtain an adult’s permission before submitting any personal information to this or any other website.

The Phillips Collection E-News

As a service, The Phillips Collection offers visitors to The Phillips Collection website the opportunity to subscribe to one or more of our online newsletters.  If you choose to subscribe, you will receive only the newsletters you request. You may subscribe or unsubscribe at any time by following the newsletter instructions.


Cookies are small files of information that are stored on your computer’s hard drive by your web browser. The cookies we use do not contain any personal information. Most web browsers automatically accept cookies, but you can change the preferences of your browser so that it does not accept them. In order to use all the features of The Phillips Collection online shop, we recommend that you accept cookies.

The Phillips Collection uses the personal information you provide to us for internal purposes, such as filling and tracking your order, analyzing trends, and collecting statistics. The Phillips Collection may also compile and provide aggregate statistics about our visitors, customers, sales, traffic patterns, and related site information to third parties, but these statistics will not include any personally identifying information.

We may share the names and postal addresses we receive from members and donors with other non-profit organizations. If you do not want to have your information used in this way, you may send an e-mail message to [email protected].

We do not share your name and postal address with other organizations or companies whose products might be of interest to you. The Phillips Collection may release account information when such release is reasonably necessary to comply with the law, enforce the terms of any of our user agreements, or protect the rights, property, and safety of The Phillips Collection, the users of its site, or others.

If you have provided us with your e-mail address, we may send you e-mails in order to inform you of events or activities at or related to The Phillips Collection that we believe may be of interest to you, or to alert you about sales or other promotional events at the online shop. If you do not want us to use your e-mail address to contact you for these purposes, you may send us an e-mail at [email protected]. Please indicate whether your request is related to our activities or to our online shop.

We may combine information you give to us online, in our shop, or at the museum. We may also combine this information with publicly available information and information we received from or cross-reference with our third-party vendors and others. We use this combined information to enhance and personalize your shopping experience with us, to communicate with you about products or events that may be of interest to you, or for other promotional purposes.

Use of outside vendors

The Phillips Collection may from time to time retain qualified third-party vendors to help us manage The Phillips Collection website and allow us to better serve our visitors. These may include third-party vendors we engage to analyze the information we collect on The Phillips Collection website for marketing or similar purposes. The Phillips Collection requires its vendors to maintain the security of the information to which they are provided access and restricts the vendors from using the information in any way not expressly authorized by The Phillips Collection.

We may contract with third parties who use cookies to collect information on our behalf. These parties are required to maintain the confidentiality of this information. If you would like to opt out of this use of your information, you can change the preferences of your browser so that it does not accept cookies. We may contract with companies or others to provide certain services, including credit card processing, data management, and promotional services, etc.  We provide these services, but we restrict the vendors from using the information in any way not expressly authorized by The Phillips Collection.


The Phillips Collection website may include links to websites operated by third parties over which we have no control. Once you leave The Phillips Collection website, The Phillips Collection privacy policy will not apply, and you access such sites at your own risk. Any website linked to or from The Phillips Collection site is for your convenience only. The Phillips Collection does not control, review, approve, sponsor, or endorse any content on linked sites.


The Phillips Collection secure software uses industry-standard Secure Socket Layer (SSL) encryption technology. SSL encodes your personal information, including credit card number, name, and address, as it travels over the Internet so that all transactions are secure. If you prefer, you may also place a Phillips Collection shop order by phone at 202-387-2151 X238. For membership gifts or for donations, please call 202-387-3036.

Revisions to our privacy policy 

Please note that The Phillips Collection may revise its privacy policy at any time, without notice, such changes to be effective immediately upon posting on The Phillips Collection website. Such revisions may arise in response to changes in the law, policy, or other factors. We encourage you to periodically visit this page to review our most current policy.

Contact The Phillips Collection

Send your questions, comments, or concerns about our privacy policy or any other aspect of our website to [email protected].